How it works

1. Check flight and submit claim

You can check your flight easily and quickly, within just a few minutes, using the claim form on our website. Enter your flight number and flight date and find out whether you are entitled to compensation. If your flight passes this check, you can submit your claim straight away. Check your flight now for free!

2. Validation

Our flight experts will assess your claim within 24 hours from submission. They will evaluate whether your claim is legally valid. With the help of worldwide flight data, we can get to the bottom of your case to successfully claim your compensation during negotiations with the airline.

3. Building your case

In order to successfully process your claim, as quickly as possible, we need a number of documents. After submitting a claim, you will receive an e-mail from us with your login details of your online account. Here, you can easily upload the required documents, such as the booking confirmation and e-ticket of your flight or track the entire process from beginning to end.

4. We claim for you

After gathering the documents and data, we start claiming your compensation. We compose custom-made letters and negotiate with the airline on your behalf. If necessary, we will initiate legal proceedings against the airline: this is all included, at no extra cost!

5. Receive your compensation

We work on a ‘no win, no fee’ basis. We charge 24% of the total compensation amount, on successful completion of your claim. No payment upfront, no payment if we lose, and no financial risk for you!

2020 © All Rights Reserved • Claim24